NURSAFITRI, G.; MA’MUN, S.; SUTIRA, A. PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA PERUSAHAAN JASA CV. JAYA TRANS BANDUNG. Jurnal Pelita Nusa: Social and Humaniora, [S. l.], v. 3, n. 2, p. 131–145, 2023. DOI: 10.61612/jpn.v3i2.71. Disponível em: https://jurnal.staipelitanusa.ac.id/index.php/jpn/article/view/71. Acesso em: 19 oct. 2026.